Refund Policy

Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please allow 5–10 business days for the refund to appear on your statement.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Downloadable software or digital products
• Items marked as final sale

Exchanges

If you received a defective or damaged item, please contact us immediately so we can resolve the issue and send you a replacement.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was received damaged or defective. Original shipping charges are non-refundable.

How to Initiate a Return

To start a return, please contact us at butterflyfits@mail.com with your order number and reason for return. We'll provide you with instructions on how to send your item back.

Thank you for shopping with us!